The Right Movers

Upon dissembling a bed , Chuck , the owner himself dropped the leg and it crashed into my Flat screen TV and damaged it and still demanded payment . My husband went into another room and

Came back to see my entire TV dismantled off the TV and taken without consent which is theft .

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This company is the definition of unethical and unprofessional. During my move, they damaged my TV, then shockingly removed it from the wall and took it with them without permission. When I confronted them, they gave me the runaround and have yet to return it or take accountability.

This isn’t just bad service—this is theft. I have photo evidence of the damage and of the TV being mounted before they arrived (attached below). Their behavior was aggressive, dismissive, and downright shady.

Do not trust your valuables with this company. If you want to protect your property and your peace of mind, look elsewhere.

Should be named " Shady Business and Wrong Movers" !

He went around my home screaming and hitting his head like he had a mental psychotic episode . Extremely unprofessional and immature behavior , instead of taking accountability and devising a plan of an amicable solution of both parts . He stole my TV and who knows what else . I am a practicing MD on assignment out of town and thought I had hired a reputable moving company .

Incorrect . Stay away from Chuckie !

He truly will do a Chuckie on you !

Move size: 2 Bedroom Home Service cost: $243

Chuck sent a very intelligent and technical crew. They were able to break down my desk. Both my neighbor and I spent time trying to take this apart, however, the crew he sent came well equipped with tools and were able to break it down in less than 5 minutes. They pay great attention to detail.

This wasn't the only items that was broken down and put together. The television mounted on my wall was successfully taken down. I love my TV. The three beds upstairs. No problem. The fridge doors needed to be taken off and put back on - NO PROBLEM. The truck took everything.

One of the movers' name was JP but I'm not recalling the others. Being 58 along with the stress of moving can fog the memory. I however did not forget to tip the hard working gentleman $100 a piece.

I am extremely grateful that I was able to find them through a referral. Nothing was scratched or damaged on my move. I understand that not every service job can be perfect but they came as close as ever. This was my second move in 4 years.

Move size: 3 Bedroom Home Service cost: $758

My realtor loves me and I love her more. I had to take into account the deadline I had to be out of my house and there was so many date changes to deal with. Chuck was given the end of November, then mid December and finally the beginning of December.

I knew I was going to get hit with a lot of hours of work because everything had to go. Ali Jp and Chinedu arrived and immediately were impactful. All three men were older gentleman so I was at ease. My realtor assured me that Chuck brings experience guys with muscle. They showed it.

Ali took care of items in my room while the other two tackled other parts of the House. After a while we had to sit back, pause time, and view what we had left and make a decision. Jp made a call to chuck and requested an extra truck and an extra guy. When Tony arrived we gained lots of momentum and speed.

The extra truck was needed. I was charged an affordable flat rate for it. Everyone was balanced in their work. No one slacked.

We emptied the whole house and that was my goal. My furniture was delivered to the new house in good fashion. This crazy process was finally over with. I went with my gut and made a great decision. I have already set them up to move a friend. All 4 men were tipped handsomely. Thank you very much chuck.

Move size: 3 Bedroom Home Service cost: $1373

My 3 stop move was needing to happen soon. I reached out to a friend who works in an apt complex mid-town and the right movers came highly recommended. Tony, Joe, and Vincent came in and let me know that they already had experience moving from the same Katy apartment at the Soneto ON Western in Katy.

They marched right up and down with heavy couches, boxes, totes, beds, and were able to get me into the Mini U Storage right down the freeway. They also assisted with giving away other items I had mid-town. No complaints, no haggling, no up charging for the extra work. I'm glad I was recommended these men.

Move size: 2 Bedroom Home Service cost: $614

When I move I always call this company and they always do a good job. That time came again where I had to clear out and create space for my valuable things to get moved.

I recognized that I'm not moving as much as before so I calculated to budget and Chuck did not waste time in giving me a good price. I liked how Vincent and JOe hustled their butts off.

I got more than what I bargained for. I'm not upset at all with their effort and ability to carry the heavier furniture.

Move size: 2 Bedroom Home Service cost: $527

Everything was great until something got damaged. Move was scheduled for 11/07/2022. The guys were on time, efficient on move out, the problem was move in. The house we were moving into had all brand new floors; in some of the rooms we installed the highest quality vinyl on the market - super thick and with antimicrobial coating. The guys ripped 2 good chunks out of this floor with a desk. [NAME EDIT] (the main guy there) assured me that [NAME EDIT] ([NAME EDIT], owner) was fully insured and would cover the fix. Unfortunately, after talking with my rep at the floor company where I bought the floor, she told me it couldn’t be repaired and needed to be totally redone in that room.

What happened after can only be described as a nightmare. The short version is [NAME EDIT] responded multiple times that his company was insured up to $100,000, and admitted fault in writing multiple times. But when push came to shove, neither he nor his insurance company did anything to repair my floor. In fact, when his insurance company basically ghosted both of us, he wrote the most unprofessional email to my flooring company. Here’s a direct quote from the email:

“You (flooring company) and Ms. [NAME EDIT] (me) will need somehow put your heads together and carry out a well thought out mission to put a bullet in my head before I pay this obnoxious price… (2721 and some change to replace the floor including moving everything out and everything back in). … I will NOT pay any money to do a skill I am capable of doing…. I am no one’s punk. That’s the ultimate B***slap to the face to make me pay someone else to move furniture simply because someone ‘doesn’t FEEL’ good about me doing it. What kind of clown world do people think we live in?”

[NAME EDIT] first of all had a problem with the fact that at this point I don’t want his people in my house again. In my opinion, he’d probably have them move everything out but then no show me when it was time to bring it back in (or rip that floor a second time). I have a right to NOT have them back in my house, but he was not ok with the fact that the quote covered moving. Secondly, he did a google search and found vinyl that is NOT comparable to what I have and thought he could just replace my top of the line quality floor with that. This is not acceptable.

I will be suing this company as soon as we are at the 90 day mark for not having the repairs done as according to law he has 90 days to fix this. I will also change my review if [NAME EDIT] manages to come through and pay my flooring company to fix my floor before February 7th (90 day mark), I will also be filing a report with the better business bureau.

Move size: 3 Bedroom Home Service cost: $469